WOLF & RITA respects user privacy and protects its personal information. Most of the website can be navigated without the use of any shared information by the user.
Data controller: Indústrias de Confecções Mefri Lda
How we collect or obtain your information: when you provide it to us (e.g. by contacting us, by placing an order on our website, or by signing up to our newsletter).
Personal information we collect: name, contact and billing details. IP address is collected for Shopify order processing.
How we use your personal information: for administrative and business purposes (particularly to contact you, to process orders, to arrange delivery and verify payments, and for advertising and analytical purposes), in connection with our legal rights and obligations and for additional purposes only with your explicit consent (such as our email newsletter).
Disclosure of your personal information to third parties: only to the extent necessary to run our business, where required by law or to enforce our legal rights. These third parties ensure the confidential, lawful and correct adherence to any contract we enter into with you (this includes, but is not limited to operations, order delivery, payment services, shipments, fraud investigations, and bill collection). Personal information will never be used by our partners for any marketing purposes.
Do we sell personal information to third parties: no.
How long we retain your personal information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes) and any other legal basis we have for using your personal information e.g. your consent, performance of a contract with you or our legitimate interests as a business.
Accuracy: we will keep your personal information as accurate, complete and up to date as necessary and reasonably possible for the purpose for which it is to be used.
How we secure your personal information: using appropriate technical and organisational measures such as storing your personal information on secure servers, encrypting transfers of data to or from our servers, encrypting payments on our site via Secure Sockets Layer (SSL) and only granting access to your personal information where necessary.
Transfers of your personal information outside the European Economic Area: we will not transfer your personal information outside of the European Economic Area. The personal information from each buying customer will be stored in Shopify which is GDPR compliant and will endeavour to keep EU data only on EU servers.
Your rights in relation to your personal information
The right to be informed: you have the right to be informed about the collection and use of your personal data;
The right of access: you have the right to access your personal data;
The right to rectification: you have the right to have inaccurate personal data rectified, or completed if it is incomplete;
The right to erasure: you have the right to have your personal data erased. This is also known as the ‘right to be forgotten’. This right is not absolute and only applies in certain circumstances, such as when your personal data is no longer necessary for the purpose it was originally collected or processed;
The right to restrict processing: you have the right to request the restriction or suppression of your personal data, limiting the way we can use your data. This is an alternative to requesting the erasure of the data;
The right to data portability: you have the right to obtain and reuse your personal data for your own purposes across different services. This allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without affecting its usability;
The right to object: you have the right to object to the processing of your personal data in certain circumstances. You have an absolute right to stop your data being used for direct marketing. In some cases, we may be allowed to continue to process your data if we have a compelling reason for doing so, such as completing and fulfilling your order.
Rights in relation to automated decision making and profiling: we do not carry out any automated individual decision-making and profiling;
The right to file a complain: You have the right to be confident that organisations handle your personal information responsibly and in line with good practice. If you have a problem about the way our organisation is handling your information, raise your concern with the Comissão Nacional de Protecção de Dados (https://www.cnpd.pt/).
For user safety, WOLF & RITA does not store any information about credit or debit cards on its servers. These details are simply passed securely to be authorised by your bank. We use internet security technology to ensure that it is safe for you to shop with us.
We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorised access, etc. where possible. We continually adapt our security measures in line with technological progress and developments.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. All payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Our marketing emails are sent using the Mailchimp platform. It ensures that the data collected when you sign-up to receive our newsletters is secure and allows us to amend or fully remove your data upon request.
For more insight, you may also want to read Mailchimp’s Terms of Service (https://mailchimp.com/legal) or Privacy Statement (https://mailchimp.com/legal/privacy).
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store to store your details if you select “Remember me” when checking out. We use session cookies when you use the product filtration function or if you put an item in your shopping bag.
We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The information collected by these cookies is anonymised and is used to help improve site experience and functionality as part of aggregated customer data, rather than being a cookie specific to your identity and your individual site usage.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site.
If you want to manage or delete any cookies that are already on your computer, there are a few ways in which you can do this. Please visit www.allaboutcookies.org, or the “help” section in your browser should also give you easy to follow instructions on how to look at your cookie storage and history, and the action you can take.
If you do choose to delete or disable cookies, your user experience of our website will be affected and you might not be able to use certain functions of our site. As with all data we collect, we will never abuse the information that these cookies track, and will only ever use that information in line with the above usage statement.
FURTHER QUESTIONS AND CONTACT INFORMATION
The data controller in respect of our website is Indústrias de Confecções Mefri Lda, registered in C.R.C. Guimarães – Portugal, with VAT number PT 501188916, at Rua João Paulo II, 213, Mesão Frio, 4810-229 Guimarães, Portugal. If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us by email at email@example.com or by mail to Rua João Paulo II, 213, Mesão Frio, 4810-229 Guimarães, Portugal.